Three places, deeper insight: fieldwork in Bristol, Devon and Renfrewshire

Alongside the national map, we are digging deeper into welcome systems in three places: Bristol, Devon and Renfrewshire. This helps us understand not just who is doing the work, but how well different local ecosystems function.

We are working with peer researchers with lived experience to carry out ethnographic observation in local services, speaking with staff, volunteers and service users and looking at the relationships between organisations and the typical user journey.

We’ve also set up small learning networks across the three areas, so they can share challenges and solutions with one another. This work is giving us useful insight into what’s helping people feel welcomed, what barriers still exist, and where improvements could make the biggest difference.